Returns & Refunds

Return & Refund Policy

At BeauPeau Cosmetic, your satisfaction is our priority. Due to the nature of our products, we are unable to accept returns or offer refunds for reasons unrelated to product damage or defect.

Non-Returnable Items

For hygiene and safety reasons, all skincare and beauty products are final sale and cannot be returned or exchanged. This policy helps ensure that all customers receive only new, unused products.

Refunds for Damaged or Defective Items

We are happy to offer a refund or replacement for items that arrive damaged or defective.

To request a refund or replacement:

• Contact us within 7 days of receiving your order.

• Provide clear photos or videos showing the issue.

• Include your order number and a brief description of the problem.

• Send your request to support@beaupeaucosmetics.com

Once reviewed and approved, we will issue a refund to your original payment method or send a replacement at no additional cost.

Shipping Delays & Lost Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers or customs. If your package is lost in transit, please contact us—we'll do our best to help resolve the issue.

Need Assistance?

If you have any questions or concerns about your order, please reach out to us at support@beaupeaucosmetics.com or submit a contact form.